SMARTY eSIM: switch seamlessly

An eSIM is like a regular SIM card, but digitally embedded into your phone.

Effortlessly switch between numbers to match your lifestyle.

Check here to see whether your device is compatible with eSIM. 

It can take up to 2 hours to complete activation, but is usually quicker.

Depending on your phone model, most phones support multiple eSIM profiles and/or a physical SIM slot as well.

Nope, your number can stay the same. Switching to eSIM won’t affect your mobile number or account details.

In most cases, yes, but the process can vary depending on the device. You may need to request a new eSIM profile or re-download it on your new phone.

Yes we do, you can now get an eSIM straight away when you join SMARTY as a new customer.

Select ‘replacement SIM’ for your active SMARTY plan and choose eSIM. You will be sent an email with a QR code on which you need to scan. This will then download the profile onto your device and you can complete activation by entering the confirmation code from your dashboard. You will be walked through this short process step-by-step in the SMARTY app.

Not at the moment, but we will keep you posted!

Yes, you can switch as normal, eSIM doesn’t require delivery so you’ll be better either choosing to keep your number or selecting a new one.

eSIM connects to the network in the same way as a physical SIM, so the level of service will be the same.

Yes! Many phones support dual SIM, which means you can have one physical SIM and one (or more) eSIM profiles active at the same time.

Absolutely. eSIM technology is secure and regulated just like traditional SIM cards. Your mobile plan and personal data are protected.