FAQs
There are three different types of SIM card that you may come across. A standard SIM, a smaller Micro SIM, and a tiny Nano SIM. The type of SIM card you’ll need depends on the phone or tablet you have. Our free SMARTY SIM come with all three sizes combined in one plastic card – you just have to pop out the one that you need.
All our SMARTY SIM cards are free to order. The only thing you have to pay for is the SIM only deal you want. This is paid in advance to avoid any unexpected bills from going over your usage allowance. To use our free SIM cards you’ll need an unlocked SIM free phone. Speak with your current network provider if you need your phone unlocked.
Although SMARTY is primarily an online provider, you can pick up our SIM cards in large supermarkets and independent corner shops. However, you may have to pay around £1, if you pick one up in-store, but they are completely free if you order them from our website.
Already got your free SIM? Log in to your account and tap “Activate SIM” to begin your billing month and start using your data, calls & texts. Activation should happen in just a few minutes, but could take up to 2 hours. We’ll send you an email and a text to your SMARTY SIM when your SIM is activated. If you want to keep your old number, you can request a PAC code from your current provider.