FAQs
To access our 5G network you will need a 5G enabled device. However, our 4G coverage is also fast and reliable, so you’ll still be able to stream, share and play on-the-go.
At SMARTY, 5G comes at no extra cost. All you need is a 5G-enabled device, a free SMARTY sim card and you’ll have access to our 5G network. It’s as simple as that.
With our network covering 99.5% of the UK population (outdoor), you’re likely to be one of them. Check the 4G and 5G coverage in your area here.
All our SIM cards, old and new, are ready for 5G, so you won’t need to order a new one. The only thing you need is a 5G-enabled device, then you’re good to go.
As long as you have a 5G-enabled device, you don’t need to change your SMARTY SIM to start receiving 5G. Your SIM will automatically pick up the 5G network if you are in a 5G area.
Paired with a 5G SIM, a 5G phone can access the superfast 5G network that provides faster download and upload speeds, lower latency and higher capacity in busy areas. Learn more about 5G-enabled devices.
5G typically consumes more battery than 4G due to its higher data transfer rates and increased network capabilities. The increased speed and efficiency of 5G can lead to faster battery drainage compared to 4G, especially when accessing data-intensive applications or services. However, advancements in battery features and hardware technology can help to mitigate this difference over time.
Whilst 5G doesnt consume more data than 4G, you may find yourself using more data due to the superfast speed and reliability of 5G for streaming, browsing and playing. If you do run out of data, our data add-ons are available. Read more about add-ons.