SMARTY Social Tariff

Anybody who is in receipt of income-based employment support, income-based job seekers, income support, pension credit or universal credit are eligible for our SMARTY Social Tariff.

SMARTY have teamed up with DWP to provide validation for receipt of benefits. You can use our short form to provide your details which we can share with DWP to validate you are in receipt of the eligible benefits and therefore are eligible for the SMARTY Social Tariff.

We complete validations checks at least once every 12 months. On checking, if we find that you are no longer in receipt of the eligible benefits, you will receive a notification confirming that we are migrating you to a standard plan available at that time, which will be at no higher cost that the SMARTY Social Tariff.

SMARTY’s Social Tariff is available to both new and existing customers. All you need to do is click ‘New to SMARTY’ and follow the steps. If eligible for the Social Tariff, you can purchase it. For more information on switching provider and/or porting your number, click here.

To switch to the SMARTY Social Tariff as an existing customer, select ‘already with SMARTY’ above and fill out our short form. If eligible for the plan, we will do the rest for you! Your plan will change from your next renewal date.

No, applying for the SMARTY Social Tariff will not affect your credit score.

With Social Tariff, you will benefit from unlimited UK calls and texts and unlimited data, EU roaming (up to 12GB) and our Refer a friend scheme (when referring standard tariffs) and we will not do annual price rises. However, SMARTY’s Social Tariff cannot be used in conjunction with our groups offering or any other offers. You are however free to switch to another plan if you prefer that offer for your next renewal date.

The SMARTY Social Tariff works in the same way as other SMARTY plans, on a rolling 1 month term. So you can switch plans on your dashboard or stop whenever you want by turning off auto renew. To find out more on how to do this, click here.