What to do if you drop your phone in the toilet

Few moments in life make your heart stop quite like hearing your new phone clatter into the murky depths of the toilet bowl. And it’s expecially bad when, like now, your phone has become one of your only connections to the outside world.

But don’t worry, while your natural instinct is probably to assume that you've lost your device (along with all those magical memories in your camera roll), if you act quicky it may be possible to rescue the situation.

Here's all you need to know.

Prevention is the best form of protection

In a perfect world, dropping your phone in the toilet wouldn’t be a problem. But in the here and now, you can significantly reduce the danger by taking a few precautions. The following steps should help protect your phone as well as your finances:

● Use a protective phone cover so there’s less chance of water getting into the device.

● Take out a suitable phone insurance package.

● Use cloud storage to ensure that your most important photos won't be lost, even if the device breaks.

● Think about choosing a phone with an IP waterproof rating – a lot of new smartphones have them and it could save you a lot of hassle.

Water and phones don't mix well. So, if you do drop your phone down the toilet or into the bath, it's vital that you know what to do next.

1. Remove the device from the water

Act as quickly as possible. Every second that your phone is submerged will make matters worse. Once you’ve fished it out, turn your phone off and remove any cases or accessories.

2. Dab the surface moisture away

You may want to shake your device dry – don’t. A far safer approach is to dab the surface moisture with a dry towel. You may also want to remove the SIM card and battery (if it is removable).

3. Let the moisture dry out

However well you dab, some moisture may still be trapped in your phone, particularly in the little openings like charger ports and headphone jacks. While the rice trick (putting your phone in a bag of uncooked rice) is commonly used, it's probably better to place your device in an airtight bag with two sachets of Silica gel. You can find Silica gel in shoe boxes and the pockets of new clothes or bags – this drying agent will absorb any additional moisture. For the best results, leave it overnight.

What next?

You may be tempted to switch your phone back on after a couple of hours. But if you really want these tips to work, we would recommend leaving it for 2 days. This may seem like a long time, but trust us, it’s worth it to save your phone.

If after 2 days you’re still having problems, you can try taking your phone to a repair shop. In most cases, your device can be restored to its former glory. But if not, you may need to buy a new phone. At least if you’ve used cloud storage, your photos, messages and apps will be waiting for you.

Finally, you should remember to learn from this experience. Perhaps a waterproof phone will be a good upgrade choice. And maybe watching the latest Snapchat stories can wait until after you've left the bathroom after all...

SMARTY Team
  • SMARTY Team
  • SMARTY
  • April 15th, 2020